What to do during a viewing

Following on from the last blog about “curb appeal” and the exterior of your property, we’re now stepping inside to take a look at what you can do to make your house more presentable during a viewing, and what actions you should take afterwards.

Initial Preparation

It’s essential that the house is clean and tidy.  The less clutter, the bigger the rooms will feel.  Remove coats and shoes from behind the front door, get some plug in air fresheners around the house and, if you can, invest in a café tier even if you don’t like coffee, it makes the house smell homely.  Turning the radio and television off is a must; if you leave them on, the buyers will feel like they don’t have your full attention.

If you have pets it is a good idea to put them outside while the viewing takes place.  Also, if you have small children it may be a good idea to send them on a visit to their grandparents’ house for an hour or two.  The potential buyer will need your full attention, and animals and children can be a distraction for both parties.

During a viewing

If the agent is conducting the viewing, let them.  You can add your support when asked, which you will be.  A good agent will have most of the answers anyway but your knowledge of your home will be called upon.

Point out all the good things that the house has to offer.  Make a list, and if you have carried out any enhancing modifications such as new windows, bathroom fixtures or kitchen fixtures, make them aware as you conduct the viewing.

Although it’s important to be polite and friendly, it is even more important to remember why these people are walking around your house.  Keep your mind on the sale and never disclose personal information or get involved in conversation that has nothing to do with selling your property.  The viewing should last no more than 20 minutes.

After the Viewing

See them to the front door, exchange pleasantries and stand at the door until they have gone.  You want your agent to follow up the viewing the very next day.  Get onto them, don’t wait for them to call you!

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